FAQ

What is Recurate?


Recurate is an e-commerce integration that enables your customers to resell their used products directly on your ecommerce store, creating a resale marketplace that raises your traffic, sales, and sustainability.

Your customers are already buying your used products. Just not from you. Recurate brings those customers and sales to you by incorporating resale into your own store.




How does Recurate work?


After you implement Recurate, invite your customers to sell and buy your used products directly from your store.

Invite customers who have previously bought from you to sell those items as pre-loved on your site. Enable customers to easily promote their products via social channels, driving traffic to your store. Reward sellers with store credit to drive loyalty and repeat sales.

Request a demo to learn more about Recurate.




Why should I be interested in selling used products?


The resale market is currently valued at $28B+ and growing 21x faster than traditional retail. It is the most sustainable way to shop. And resale is extremely popular among Millennials and Gen Z consumers, who are currently buying your used products on third-party sites like eBay, ThredUp, Poshmark, or The RealReal. You are currently losing their sales.

Recurate helps you take back this traffic, sales, and engagement.




Who is responsible for shipping?


The buyer covers the shipping costs and the seller is responsible for shipping the item. Recurate provides the seller with a shipping label, and provides the buyer and store with tracking notifications.

Sellers have three days to ship the product after it is purchased.




Does Recurate provide merchants with onboarding support and customer services?


Recurate will help you throughout the onboarding process, including for implementation, marketing strategy, and execution.




What are your fees?


Recurate charges a monthly platform fee, plus a transaction fee on all used product sales that the app enables.

If you have additional questions about our fee structure, please contact us at hello@recurate.com.




How does Recurate help my brand be more sustainable?


We built Recurate to help merchants sell more sustainably. We deliver that mission through world-class customer support, a trusting and transparent culture, and a goal to make a positive environmental impact.
∞ enables new customers to buy more sustainably. ∞ enables past customers to declutter their closets. ∞ extends the life of quality products. ∞ was born as a benefit corporation. ∞ is carbon negative.





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